How to resolve Technical and access issues
MC
Last Update hace 35 minutos
G. Technical and access
I cannot log in. Applicants sign in with the email they applied with: the site sends a six-digit code that is valid for 5 minutes (Request New if it expires, Change Email if it went to the wrong address; check spam). Selected partners use the partner portal login tied to the registered email.
The portal is not loading or shows a blank page. Try another browser or device, clear your cache, then contact support@3mtt.gov.ng.
How many logins does our organisation get? One per organisation, tied to the registered email.
What notifications will we receive? Most notifications go to both the in-app bell and the registered email.
Does it work on mobile, in dark mode, and with a keyboard? Yes. The portal works on mobile and with a keyboard, and we are continuing to improve its accessibility.