The Delivery Network Benefits
MC
Last Update hace 39 minutos
How many benefits can I have? Two at a time, counting pending and approved applications. A fulfilled benefit still counts toward the limit. When you reach it, Apply is disabled until you withdraw a pending application or one is declined. Admins may lift the limit for time-sensitive offers.
Why was my benefit application declined? Every decision carries a written justification visible in the portal (for example, completion rate not yet verified). You can reapply when the condition is met.
My benefit is approved, but I have not received it. Once approved, the 3MTT team fulfils it offline (for example, vouchers or licences), and staff then record it on the platform with a reference. You are notified when it is sent. If it has not arrived, contact support@3mtt.gov.ng with the benefit name and application date.
The benefit shows as full. Each benefit has a limited number of slots. Suggest another benefit or watch for new ones; all partners are notified when a benefit is added.
Who tracks usage of a benefit? Each benefit lists its tracking method (for example, the provider's admin dashboard, a billing console or a unique voucher link). The platform records that a benefit was fulfilled but does not track ongoing usage; use the provider's own system for that.
Who decides on a benefit application? 3MTT admins approve or decline, and must give a written justification that the partner can see.
Can I withdraw an application? Yes, while it is pending. Withdrawing frees a slot against your two-benefit limit.
How will I know about new benefits? All partners are notified on the platform and by email when a benefit is added.
Can the two-benefit limit be waived? Admins can switch on an override for time-sensitive offers.
Why was my benefit application declined? Every decision carries a written justification visible in the portal (for example, completion rate not yet verified). You can reapply when the condition is met.
My benefit is approved, but I have not received it. Once approved, the 3MTT team fulfils it offline (for example, vouchers or licences), and staff then record it on the platform with a reference. You are notified when it is sent. If it has not arrived, contact support@3mtt.gov.ng with the benefit name and application date.
The benefit shows as full. Each benefit has a limited number of slots. Suggest another benefit or watch for new ones; all partners are notified when a benefit is added.
Who tracks usage of a benefit? Each benefit lists its tracking method (for example, the provider's admin dashboard, a billing console or a unique voucher link). The platform records that a benefit was fulfilled but does not track ongoing usage; use the provider's own system for that.
Who decides on a benefit application? 3MTT admins approve or decline, and must give a written justification that the partner can see.
Can I withdraw an application? Yes, while it is pending. Withdrawing frees a slot against your two-benefit limit.
How will I know about new benefits? All partners are notified on the platform and by email when a benefit is added.
Can the two-benefit limit be waived? Admins can switch on an override for time-sensitive offers.